Mahdi Goudarzi; Morteza Goudarzi
Abstract
The purpose of this study was to design a communication model of social responsibility and organizational learning on customer development (members and audiences) of the Iran Triathlon Federation. The method of the present study was descriptive-survey and correlational. The statistical population of ...
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The purpose of this study was to design a communication model of social responsibility and organizational learning on customer development (members and audiences) of the Iran Triathlon Federation. The method of the present study was descriptive-survey and correlational. The statistical population of the study included all employees of the Triathlon Federation and the provincial delegations of this federation (N=200) that sampling was done by whole number method. Data collection tools were standard questionnaires of social responsibility, organizational learning and customer development that to confirm the face and content validity of the questionnaires from the perspective of 8 professors of sports management and to confirm the reliability by conducting a preliminary study on 30 people in the community and the calculation of Cronbach's alpha coefficient was used and approved by 0.81 for social responsibility, 0.88 for organizational learning and 0.85 for customer development, respectively. For data analysis, skewness and Kurtosis tests, Pearson correlation and structural equations were used by using SPSS 24 and Smart PLS 3. The results showed that Social responsibility and organizational learning have a positive and significant effect on the development of customers of the Triathlon federation also organizational learning, in addition to a positive and direct effect on customer development, through social responsibility has an indirect and significant impact on customer development too. Finally, the model of social responsibility and organizational learning on customer development (members and audiences) of the Triathlon Federation was designed and approved.
Mehdi Goudarzi; Seyed Shahrzad Mohseni Ardahali; Iman Rahimi
Volume 4, Issue 4 , January 2018, , Pages 65-74
Abstract
The purpose of this study is to examine the Relationship between organizational citizenship behaviors and burnout In Staff of Islamic Republic of Iran Triathlon Federation. The research is correlation one and is performed in a field research method. The Statistical population includes 250 managers and ...
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The purpose of this study is to examine the Relationship between organizational citizenship behaviors and burnout In Staff of Islamic Republic of Iran Triathlon Federation. The research is correlation one and is performed in a field research method. The Statistical population includes 250 managers and staffs at of Islamic Republic of Iran Triathlon Federation and 151 members of this population are selected as sample for this research. The data were collected by organizational citizenship behavior questionnaire (pudaskoph,1990) (α = 0.78) and as well as burnout Inventory Mzlch and Jackson (2001) (α = 0.87) questionnaire. To analyze the data, descriptive and inferential statistics including Klmvgraf - Smirnov, t student and a single regression using spss software. Therefore the result shows that there is a negative and meaningful relationship between organizational citizenship behaviors and burnout In Staff of Islamic Republic of Iran Triathlon Federation.Finally, the results can be used to enhance the performance of employees in the Islamic Republic of Iran Triathlon Federation