Organizational Behavior Management
fereshteh kotobi; mohsen fallah; yasser kamali
Abstract
The aim of this study was to investigate the relationship between Total Quality Management with Organizational Citizenship Behavior and Organizational Justice in employees of departments of sports and youth of Yazd province. The census sampling method was used and the sample size was 168 people. Data ...
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The aim of this study was to investigate the relationship between Total Quality Management with Organizational Citizenship Behavior and Organizational Justice in employees of departments of sports and youth of Yazd province. The census sampling method was used and the sample size was 168 people. Data collection tools were the standard questionnaires of Spinval Total Quality Management (2001), Podsakov's Organizational Citizenship Behavior (2000) and Niehoff & Moorman's Organizational Justice (1993), their validity was confirmed by professors, and the reliability of the questionnaires was obtained using Cronbach's alpha method. From descriptive and inferential statistical methods with SPSS software and the laser were used. In the descriptive statistics, the frequency, percentage, mean and standard deviation and in the inferential statistics, the Kolmogorov-Smirnov test, correlation coefficient and structural modeling were used. The results in the final model showed that the impact of Total Quality Management on Organizational Citizenship Behavior is equal to 65%, the impact of Total Quality Management on Organizational Justice was 94% and the indirect impact of Total Quality Management on Organizational Citizenship Behavior was 36% with the mediation of Organizational Justice, all relationships were significant at the 0.05 level. Therefore, it can be said that the managers of the Ministry of Sports and Youth should pay special attention to the Management of Total Quality in order to create Organizational Justice that develops and promotes Organizational Citizenship Behavior.
Mina Jafari; Seyed Reza Hoseyninia
Abstract
The purpose of this study was to investigate the impact of organizational silence on organizational citizenship behavior (OCB) with the moderating role of organizational justice among employees of North Khorasan province sport and youth departments. The research method was descriptive and structural ...
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The purpose of this study was to investigate the impact of organizational silence on organizational citizenship behavior (OCB) with the moderating role of organizational justice among employees of North Khorasan province sport and youth departments. The research method was descriptive and structural equation modeling type. The statistical population of this study was all staff members of sport and youth departments of North Khorasan province (120 people) and the statistical sample was considered equal to the statistical population. The data were collected using three standard questionnaires of organizational silence (vakola and Bouradas, 2005), organizational citizenship behavior (Organ and Konovsky, 1989) and organizational justice (Neihoff and Morman, 1993) and their reliability in a preliminary study was 0.72, 0.69 and 0.87, respectively. Data analysis was done by partial least squares method (PLS). The results showed that organizational justice had a positive and significant effect on OCB, but organizational silence had a negative and significant effect on OCB; also, the results indicated that the organizational justice variable could not play a moderating role in the relationship between organizational silence and OCB. Therefore, it is recommended to managers to break the atmosphere of silence in organizations and create an atmosphere that Accepts employees’ feedback and ideas as an important organizational input to empower employees through this and encourage active volunteering to resolve organizational issues.
Saeed Hatami; Najaf Aghaei; Hossein Poorsoltan Zarandi; Hossein Akbari Yazdi
Volume 5, Issue 1 , April 2018, , Pages 89-98
Abstract
The purpose of this study was to investigate the role of mediator of social responsibility in the relationship between professional ethics of managers and Behavioral Citizenship of the fans of football clubs. The research method was correlation and survey. The statistical population of this research ...
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The purpose of this study was to investigate the role of mediator of social responsibility in the relationship between professional ethics of managers and Behavioral Citizenship of the fans of football clubs. The research method was correlation and survey. The statistical population of this research was all fans of the national football league in 2017-18, who were present at the Azadi Stadium to watch their favorite football matches. Using the sample size formula for an unlimited society, 320 people were selected as samples. The research Instruments were Eidi professional ethics questionnaire (2016), Bakhshande Social responsibility questionnaire (2012) and citizenship behavior Gruth questionnaire (2005). Collected data were analyzed by inferential methods such as pearson correlation coefficient and structural equation model. Research. results showed a positive and significant relationship between professional ethics, social responsibility citizenship behavior Fans. the output of the AMOS software showed that structural model is fit. (GFI = 0.91, IFI = 0.95, NFI = 0.96, CFI = 0.96 & RMSEA = 0.012). According to results it seems that The social responsibility of the club can act as a mediator between the professional ethics of managers and the citizenship behavior of the fans And professional ethics thus show their effects on the citizenship behavior of supporters.
gholamreza shabani bahar; Maryam Faridfathi; hamidreza yargholi
Volume 2, Issue 4 , March 2016, , Pages 75-85
Abstract
This study aimed to design the relation between the NEO Five-Factor Inventory and organizational citizenship behavior of employees of the Ministry of Sport and Youth has been performed. The population has been all employees of the Ministry of Youth and Sports Contains of 700 person that the sample size ...
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This study aimed to design the relation between the NEO Five-Factor Inventory and organizational citizenship behavior of employees of the Ministry of Sport and Youth has been performed. The population has been all employees of the Ministry of Youth and Sports Contains of 700 person that the sample size according to Krsjy and Morgan table 250 member and random sampling method is selected. In this study, to measure the variables of the NEO-Five Factor Inventory McCrae and Costa (1992) and organizational citizenship behavior (Organ, 1988) was used. The current research method is based on cross-correlation and structural equation model. Results of the analysis presented showed that significant correlation (P
