Document Type : Research Paper

Authors

1 Associate Professor in Sport Management, University of Tehran

2 PhD Student in Sport Management, Tarbiat Modares University

3 Master Expert in Human Resources Management, University of Zanjan

Abstract

The purpose of this study was to Analysis and Model Presentation of the Service Compensation System in Employee Retention that Case Study of the General Directorate of Sport and Youth in Zanjan Province. The research method was of a correlative- descriptive type. The population and statistical sample of the study included all managers, experts and employees of the General Directorate of Sport and Youth in Zanjan Province. Data collection tool was a standard questionnaire whose reliability and validity were confirmed by Cronbach's alpha. The descriptive methods were used to analyze the data, and to determine the effects, was used the structural equation modeling (SEM) through the software PLS & SPSS. The results obtained for the path analysis show that the service compensation system with an intensity of «0.610», salary & wage «0.764», intra-organizational equality «0/824», Extra-organizational equality «0.832», reward «0.854» & insurance and pension «0/794» on the affect employee retention. Also were a significant relationship and positive between all variables of research and staff retention. The general directorate of sport and youth in zanjan province with a proper recognition of the effect of the service compensation system dimensions on the increase employee satisfaction will can provide the means to maintain them at the level organization.

Keywords

  1. Adewale Osibanjo.O., Anthonia Adeniji, A., Olubusayo Falola, H., Thelma Heirsmac, P. (2014). Compensation Packages: a strategic tool for employees, Performance and retention. Leonardo Journal of Sciences, 25, 65-84.
  2. Akishi, L. (2014). The Effect of Intellectual Capital Management and Organizational Citizenship Behavior on eEmployee Retention in Iran Insurance Company. MSc Thesis, Allameh Tabataba'i University. (Persian).
  3. Anvaripour, H., Khalili, A., Wiseh, S. M. (2015). Investigating the Effect of Service Compensation System and Social Capital on Employee Retention (Case Study: Ilam Gas Refining Company). 2nd International Conference in Management and Accounting with a Value Creation Approach, Tehran. (Persian).
  4. Atf, Z., Alijanatbar, M., Hosseini, S. Y. (2016). Investigating the Impact of Employee Services Compensation System on Employee Productivity of Mazandaran Education Organization. 2nd National Conference on Sustainable Development in Educational Sciences and Psychology, Tehran.
  5. Bacon, D.R., Stewart, K.A. (2016). Result of the 2016 AORN Salary and Compensation Survey. AORN Journal, 104, 486-501.
  6. Beigomi, Z., Hamidi, M., Sajadi, S. N., & Honari, H. (2018). Modeling Effects of Human Resource Management Policies and their Outcomes on Organizational Performance in Ministry of Sport and Youth. Journal of Human Resource Management in Sport, 5(2), 163-185. (Persian).
  7. Bertay, A.C., Uras, B.R. (2020). Leverage, bank employee compensation and institutions. 111, 1-17.
  8. Fathi, H., Yousefy, B., & Bahrami, S. (2020). Effects of Organizational Rumors, Perceived Organizational Support, and Organizational Discrimination on Organizational Indifferences between Employees in Physical Education Departments in Education Ministry. Journal of Human Resource Management in Sport, 7(1), 119-136. (Persian).
  9. Gharib, G. (2014). Investigating the Service Compensation System in Islam. 1nd International Congress of Religious Thought and Culture, Qom. Iran.
  10. Hellriegel, D.S.E., Slocum, J.W., Jackson, S.E., Louw, L. (2012). Management: Fourth South African Edition, Oxford, UK: Oxford University Press.
  11. Kameli, M. J., Darabi, R., Jafari, M., Namjoo Garmi, M. (2012). Investigating the Role of Payroll Management System on the Efficiency of NAJA Staff. Quarterly Journal of Development and Support in the Human Resource Management, 6(20), 41-69. (Persian).
  12. Kim, H.S., Jang, S. (2020). The effect of increasing employee compensation on firm performance: Evidence from the restaurant industry. International Journal of Hospitality Management, 88, 1-9.
  13. Kim, M., Hyung Kim, A.C., Newman, J.A., Ferris, J.R. (2019). The antecedents and consequences of positive organizational behavior: The role of psychological capital for promoting employee well-being in sport organizations. Sport Management Review, 22, 108-125.
  14. Mashloul, K. Y. (2019). The Strategic Role of Emotional Commitment in the Relationship between Psychological Capital and Human Resource Maintenance of the Iraq Sport Ministry Staff. MSc Thesis, Razi University. (Persian).
  15. Mir Ahmadzadeh Ardabili, S. M. (2016). Investigating the Effect of Intelligence and Spiritual Well-Being on Organizational Loyalty. International Conference in the Management and Accounting, Iran.
  16. Mirsapasi, N. (2007). Strategic Human Resource Management and Labor Relations. Mir Publications, First Edition, Tehran.
  17. Moghimi, H. (2009). Investigating the Effect of Employee Service Compensation System on Customer Satisfaction in Sport Cubs. MSc Thesis, Tarbiat Modares University. (Persian).
  18. Mousavi, S. A., Fayazi, M., Seyed Javadin, S. R. (2015). The Impact of Service Compensation Strategies on Salary Satisfaction. Journal of Human Resource Management Researches, 6(3), 193-215. (Persian).
  19. Mousavi, Sara. (2016). The Effect of Service Compensation System on Retention of Knowledge-Based Employees. MSc Thesis, Yazd University. (Persian).
  20. Parhizkar Jahanabad, Y., Parhizkar Jahanabad, K. (2017). Investigating the Effect of Service Compensation System on Attracting and Maintaining Specialized Human Capital in Organizations (Case Study of the Governor). National Conference on New Research in Management, Kazerun Azad University. (Persian).
  21. Richardson, J., McKenna, S. (2020). An exploration of career sustainability in and after Professional Sport. Journal of Vocational Behavior, 117, 1-14.
  22. Robert, H. L. (2009). The impact of changes in payment methods on the supply of physicians services.
  23. Roger Seifert., Vivienne tegg. (1998). Management development in the british and Irish Civil services. journal of management development, 17(9), 686-698.
  24. Sabkvar, M., Mousavi, S., Tabatabai Nasab, S. M. (2016). The Effect of Service Compensation System on the Retention of Knowledge-Based Employees. 1nd National Conference on Futurology, Humanities and Social Security, Lorestan. (Persian).
  25. Seyed Javadin, S. R. (2000). Service Compensation. Management knowledge, 12(45), 30-52. (Persian).
  26. Vahdati, E. (2018). Iidentify and Prioritize the Factors Affecting the Retention of Talented Staff. MSc Thesis, Science and Research Branch Islamic Azad University, Tehran.
  27. Welty Peachey.J., Cohen, A., Shin, N., Fusaro, B. (2018). Challenges and strategies of building and sustaining inter-organizational partnerships in sport for development and peace. Sport Management Review, 21, 160-175.
  28. Zarei Matin, H. (2000). Human Resource Management. Book Garden, Qom. Iran.
  29. Capkun, V., Ors, Evren. (2021). Replacing key employee retention plans with incentive plans in bankruptcy. Accounting, Organizations and Society, Article in press.
  30. Ahadzadeh, S., DaneshFard, K. A., Memarzadeh, G. (2021). Designing a Model of Employees' Compensation for The Ministry of Energy. Journal of Energy Policy and Planning Research, 6, 7-45.
  31. Scott, J., Waite, S., Reede, D. (2021). Voluntary Employee Turnover: A Literature Review and Evidence-Based, User-Centered Strategies to Improve Retention. American College of Radiology, Article in press.
  32. Fani, A. A., Danaeifard, H., Kavoosi, S. E., Nayyeri, S. (2021). Designing a Compensation Model for the Services of Knowledge Employees in Knowledge Based, Technology-Oriented Organizations. Scientific Journal of Research in Human Resources Management, 12, 161-195.