Review and assessment of service quality and its relationship with customer satisfaction in Tehran pools

Habib Honari; Soheila Shojaei Borjuei; akbar faridfathi

Volume 1, Issue 2 , July 2014, , Pages 99-105

Abstract
  Nowadays, services have focused on clients in more exercise. This includes not only the quality of the steps, but customers are aware of the product includes. The study sample of 1060 clients 321 pools in Tehran, where customers randomly selected at random statistical sample. SERVQUAL scale was used ...  Read More