Organizational Behavior Management
fereshteh kotobi; mohsen fallah; yasser kamali
Abstract
The aim of this study was to investigate the relationship between Total Quality Management with Organizational Citizenship Behavior and Organizational Justice in employees of departments of sports and youth of Yazd province. The census sampling method was used and the sample size was 168 people. Data ...
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The aim of this study was to investigate the relationship between Total Quality Management with Organizational Citizenship Behavior and Organizational Justice in employees of departments of sports and youth of Yazd province. The census sampling method was used and the sample size was 168 people. Data collection tools were the standard questionnaires of Spinval Total Quality Management (2001), Podsakov's Organizational Citizenship Behavior (2000) and Niehoff & Moorman's Organizational Justice (1993), their validity was confirmed by professors, and the reliability of the questionnaires was obtained using Cronbach's alpha method. From descriptive and inferential statistical methods with SPSS software and the laser were used. In the descriptive statistics, the frequency, percentage, mean and standard deviation and in the inferential statistics, the Kolmogorov-Smirnov test, correlation coefficient and structural modeling were used. The results in the final model showed that the impact of Total Quality Management on Organizational Citizenship Behavior is equal to 65%, the impact of Total Quality Management on Organizational Justice was 94% and the indirect impact of Total Quality Management on Organizational Citizenship Behavior was 36% with the mediation of Organizational Justice, all relationships were significant at the 0.05 level. Therefore, it can be said that the managers of the Ministry of Sports and Youth should pay special attention to the Management of Total Quality in order to create Organizational Justice that develops and promotes Organizational Citizenship Behavior.
Samira Darabi; Shirin Zardoshtian
Abstract
The purpose of this research is to investigate the effect of social responsibility on organizational performance, with emphasis on the role of mediator of familiarity on employees of sports departments and youth in the West of Iran.This research is descriptive- correlation based on the purpose of applied ...
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The purpose of this research is to investigate the effect of social responsibility on organizational performance, with emphasis on the role of mediator of familiarity on employees of sports departments and youth in the West of Iran.This research is descriptive- correlation based on the purpose of applied research.The statistical population of the study is 600 employees of sport and youth departments of western Iran. A stratified sampling method was used for sampling and Cochran formula was used to determine the sample size and 220 samples were selected as sample.In this research, three standard social responsibility questionnaires, Patterson organizational performance and organization's reputation coefficient were used to collect information. Structural equation modeling using Lisrel software was used to analyze the data. The results showed that social responsibility has a positive and direct effect on the knowledge with the standard coefficient of 2.09. Also, the social responsibility of the celebrity has a positive and significant effect on the quality of the work with the coefficient of 0.58 and the reputation of the performance has a positive and significant effect on the effect of 0.20%. Finally, social responsibility has a positive effect on the performance with a mediator role with a coefficient of 0.17 Has an indirect and meaningful effect. Therefore, the agencies are advised to push employees with a variety of programs to take responsibility and provide a ground for creating a reputation in the organization and thus increase organizational performance.