نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشجوی دکتری مدیریت ورزشی، واحد گرگان، دانشگاه آزاد اسلامی، گرگان، ایران

2 استادیار مدیریت ورزشی، واحد گرگان، دانشگاه آزاد اسلامی، گرگان، ایران

3 استادیار مدیریت ورزشی، واحد آزادشهر، دانشگاه آزاد اسلامی، آزادشهر، ایران

4 دانشیار گروه تربیت بدنی، واحد گرگان، دانشگاه آزاد اسلامی، گرگان، ایران

چکیده

مطالعه اثر رفتار جستجوی بازخورد بر خلاقیت شغلی با نقش میانجی کامیابی شغلی در کارکنان ادارات ورزش و جوانان استان گلستان هدف اصلی این پژوهش بود. این پژوهش کاربردی بوده و در دسته تحقیقات همبستگی است. کلیه کارکنان ادارات ورزش و جوانان استان گلستان (228 نفر) جامعه آماری این پژوهش بودند که کل جامعه به عنوان نمونه انتخاب گردید. ابزار پژوهش شامل پرسش‌نامه‌های استاندارد رفتار جستجوی بازخورد (ماس و همکاران، 2003)، کامیابی شغلی (پوراث و همکاران، 2012) و خلاقیت شغلی (ژو و جرج، 2001) بود. برای بررسی روایی پرسش‌نامه‌ها از روایی صوری و محتوایی استفاده شد. پایایی پرسش‌نامه‌ها توسط آلفای کرونباخ بررسی گردید و مقادیر 79/0، 82/0 و 81/0 به‌ترتیب برای متغیرهای رفتار جستجوی بازخورد، کامیابی شغلی و خلاقیت شغلی محاسبه شد. داده‌های گردآوری شده با استفاده از آمار توصیفی (میانگین و انحراف استاندارد) و استنباطی (مدل‌سازی معادلات ساختاری) تحلیل گردید. نرم‌افزارهای مورد استفاده جهت تحلیل داده‌ها شامل SPSS 25 و Smart PLS 3 بود. نتایج پژوهش نشان دهنده اثر مثبت و معنی‌دار رفتار جستجوی بازخورد بر کامیابی شغلی کارکنان بود (793/0=β، 582/22=t). همچنین نتایج نشان داد رفتار جستجوی بازخورد بر خلاقیت شغلی کارکنان اثر مثبت و معنی‌داری دارد (321/0=β، 196/4=t). یافته‌های پژوهش نشان دهنده اثر مثبت و معنی‌دار کامیابی شغلی بر خلاقیت شغلی کارکنان ادارات ورزش و جوانان بود (476/0=β، 207/6=t). در نهایت، نتایج نشان داد اثر رفتار جستجوی بازخورد بر خلاقیت شغلی کارکنان ادارات ورزش و جوانان با نقش میانجی کامیابی شغلی مثبت و معنی‌دار است (403/0=β، 963/5=t). بر اساس نتایج به دست آمده می‌توان چنین نتیجه‌گیری نمود که رفتار جستجوی بازخورد کارکنان می‌تواند پیامدهای مثبتی مانند کامیابی شغلی و خلاقیت شغلی را برای آن‌ها به همراه داشته باشد.

کلیدواژه‌ها

[1] Abdolmohammadi H, Hosseinian S, Yazdi SM. Developing job thriving model in relation to emotional intelligence with the mediating role of psychological capital in female elementary school teachers. Culture Counseling. 2021; 12(48): 197-218. [In Persian]
[2] Akhtar MW, Karatepe OM, Syed F, Husnain M. Leader knowledge hiding, feedback avoidance and hotel employee outcomes: A moderated mediation model. International Journal of Contemporary Hospitality Management. 2022; 34(2): 578-600.
[3] Anseel F, Beatty AS, Shen W, Lievens F, Sackett PR. How are we doing after 30 years? A meta-analytic review of the antecedents and outcomes of feedback-seeking behavior. Journal of Management. 2015; 41(1): 318–348.
[4] Ashford SJ, De Stobbeleir K, Nujella M. To seek or not to seek: Is that the only questions? Recent developments in feedback-seeking literature. Annual Review of Organizational Psychology and Organizational Behavior. 2016; 3(1): 213–239.
[5] Auh S, Menguc B, Imer P, Uslu A. Frontline employee feedback-seeking behavior. Journal of Service Research. 2019; 22(1): 44-59.
[6] Bakker AB, Petrou P, Op den Kamp EM, Tims M. Proactive vitality management, work engagement, and creativity: The role of goal orientation. Applied Psychology. 2020; 69: 351–378.
[7] Bavik A, Kuo CF. A systematic review of creativity in tourism and hospitality. The Service Industries Journal. 2022; 42(5/6): 321-359.
[8] Beenen G, Pichler S, Levy PE. Self-Determined feedback seeking: The role of perceived supervisor autonomy support. Human Resource Management. 2016; 56(4): 555–569.
[9] Chae H, Park J. The effect of proactive personality on creativity: The mediating role of feedback-seeking behavior. Sustainability. 2022; 14: 1-14.
[10] Choi WS, Kang SW, Choi SB. Creativity in the South Korean workplace: Procedural justice, abusive supervision, and competence. International Journal of Environmental Research Public Health. 2022; 19: 1-16.
[11] Dahling J, O'Malley AL, Chau SL. Effects of feedback motives on inquiry and performance. Journal of Managerial Psychology. 2015; 30(2): 199-215.
[12] Deci EL, Olafsen AH, Ryan RM. Self-Determination Theory in Work Organizations: The State of a Science. Annual Review of Organizational Psychology and Organizational Behavior. 2017; 4(1): 19–43.
[13] Ghanbarpour Nosrati A, Bai N, Asefi A, Hosseini, MH. The effect of participatory decision making on feedback seeking behavior with the mediating role of psychological ownership (Case study: experts of Ministry of Sports and Youth). Organizational Behavior Management in Sport Studies. 2021; 8(3):73-84. [In Persian]
[14] Gong Z, Zhang N. Using a feedback environment to improve creative performance: A dynamic affect perspective. Frontiers Psychology. 2017; 8: 1-11.
[15] Gong Z, Shan C, Yu H. The relationship between the feedback environment and creativity: A self-motives perspective. Psychology Research and Behavior Management. 2019; 12: 825–837.
[16] Harrison SH, Rouse ED. An inductive study of feedback interactions over the course of creative projects. Academy of Management Journal. 2015; 58: 375–404.
[17] Hon AHY, Lui SS. Employee creativity and innovation in organizations: Review, integration, and future directions for hospitality research. International Journal of Contemporary Hospitality Management. 2016; 28: 862–885.
[18] Jaberi A. The effect of creativity on performance of sports federations with the mediating role of knowledge sharing. New Approaches in Sport Sciences. 2020; 2(4): 179-196. [In Persian]
[19] Kleine A, Rudolph CW, Zacher H. Thriving at Work: A Meta‐Analysis. Journal of Organizational Behavior. 2019; 40(9/10): 973-999.
[20] Lee CH, Rhee SY, Shin I. The effect of team feedback environment on thriving at work and team commitment through feedback-seeking behavior. Journal of the Korea Academia-Industrial cooperation Society. 2015; 16: 3220–3229.
[21] Lee Y, Kim J. Cultivating employee creativity through strategic internal communication: The role of leadership, symmetry, and feedback seeking behaviors. Public Relations Review. 2021; 47: 1-11.
[22] Li H, Jin H, Chen T. Linking proactive personality to creative performance: The role of job crafting and high-involvement work systems. Journal of Creative Behavior. 2018; 54: 196–210.
[23] Li XY, Qian J. Stimulating employees’ feedback-seeking behavior: The role of participative decision making. Social Behavior and Personality. 2016; 44: 1–8.
[24] Liu D, Zhang S, Wang Y, Yan Y. The antecedents of thriving at work: A Meta-Analytic Review. Frontiers Psychology. 2021; 12: 1-19.
[25] Liu Y, Xu, S, Zhang B. Thriving at work: How a paradox mindset influences innovative work behavior. The Journal of Applied Behavioral Science. 2020; 56(3): 347-366.
[26] Na-Nan K, Kanthong S, Wongsuwan N, Pukkeeree P, Sa-ngasilp T. Concept model to measure the Thriving at Work (TAW): Developing and applying. Journal of Open Innovation Technology, Market and Complexity. 2020; 6(72): 1-14.
[27] Qian J, Yang F, Han ZR, Wang H, Wang J. The presence of a feedback-seeking role model in promoting employee feedback seeking: a moderated mediation model. The International Journal of Human Resource Management. 2018; 28(18): 2682-2700.
[28] Saeidpoursarcheshmeh M, Hajianzehaei Z, Nikaeen Z, Zarei A. The impact of organizational politics on employee creativity with in the ministry of sports and youth with the mediating role of knowledge concealment and the role of moderator of job characteristics. Organizational Behavior Management in Sport Studies. 2021; 8(3):85-95. [In Persian]
[29] Shahid S, Muchiri MK, Walumbwa FO. Mapping the antecedents and consequences of thriving at work: A review and proposed research agenda. International Journal of Organizational Analysis. 2021; 29(1): 78-103.
[30] Shen W, Hua M, Wang M, Yuan Y. The mental welfare effect of creativity: how does creativity make people happy? Psychology, Health & Medicine. 2021; 26(9): 1045-1052.
[31] Smith NL, Green BC. Examining the factors influencing organizational creativity in professional sport organizations. Sport Management Review. 2020; 23(5): 992-1004.
[32] Spreitzer G, Porath C, Gibson C. Toward human sustainability: How to enable more thriving at work. Organizational Dynamics. 2012; 41(2): 155-162.
[33] Sung SY, Rhee YW, Lee JE, Choi JN. Dual pathways of emotional competence towards incremental and radical creativity: resource caravans through feedback-seeking frequency and breadth. European Journal of Work and Organizational Psychology. 2020; 29(3): 421-433.
[34] Tian W, Wang H, Rispens S. How and when job crafting relates to employee creativity: the important roles of work engagement and perceived work group status diversity. International Journal of Environmental Research Public Health. 2021; 18: 1-17.
[35] Wallace JC, Butts MM, Johnson PD, Stevens FG, Smith MB. A multilevel model of employee innovation: Understanding the effects of regulatory focus, thriving, and employee involvement climate. Journal of Management. 2016; 42: 982-1004.
[36] Wang T, Wang D, Liu Z. Feedback-seeking from team members increases employee creativity: the roles of thriving at work and mindfulness. Asia Pacific Journal of Management. 2021; https://doi: 10.1007/s10490-021-09768-8.
[37] Yu M, Choi JN. How do feedback seekers think? Disparate cognitive pathways towards incremental and radical creativity. European Journal of Work and Organizational Psychology. 2021; https://doi.org/10.1080/1359432X.2021.1991914.
[38] Zhen MR, Atiga D. Relationship of leadership styles and employee creativity: a mediating role of relational confidence. European Journal of Business and Management Research. 2020; 5(5): 1-7.